Need help with your EE TV Box Pro? This page provides a quick overview of common questions and answers, replacing the need to sift through a huge manual. While the full EE documentation is always recommended for in-depth understanding, consider this your concise starting point. We’ve compiled solutions to frequent queries to get you back to enjoying your entertainment faster.
Below is a list of frequently asked questions about the EE TV Box Pro:
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How do I connect my EE TV Box Pro to my TV?
Connect the HDMI cable from the “HDMI Output” port on the back of the box to an available HDMI port on your TV. Make sure to select the correct HDMI input on your TV using your TV remote.
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How do I connect to the internet?
You can connect via Ethernet cable (plugging it into the “Ethernet” port) or wirelessly via Wi-Fi. To connect via Wi-Fi, go to Settings > Network and select your Wi-Fi network and enter the password.
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How do I record a show?
Press the ‘Record’ button on your EE TV remote while watching the program you want to record. You can also schedule recordings from the TV guide.
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How much recording space do I have?
The EE TV Box Pro has a built-in hard drive for recording. The amount of space depends on the model you have. Check your EE account online or via the My EE app to see your available recording space.
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My remote isn’t working. What should I do?
First, check the batteries. Replace them if necessary. If that doesn’t work, try re-pairing the remote by following the instructions in the full EE TV Box Pro manual (available on the EE website).
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How do I access on demand services like BBC iPlayer or ITVX?
Navigate to the Apps section on the EE TV interface. You should see the on-demand service apps listed. If not, you may need to download them from the App Store.
For more detailed information and troubleshooting tips, please refer to the official EE TV Box Pro manual on the EE website.
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