Welcome to a quick guide to your Fire TV! This isn’t an exhaustive manual, but rather a handy list of answers to frequently asked questions. Consider it your go-to resource for troubleshooting common issues and navigating your Fire TV experience.
Fire TV Frequently Asked Questions
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How do I pair my Fire TV remote?
If your remote isn’t paired automatically, press and hold the Home button for 10 seconds. A notification will appear on-screen when pairing is complete.
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My Fire TV is frozen. What should I do?
Try unplugging the power cord from the device (not just the wall) for 60 seconds. Then plug it back in and see if it restarts properly. If that doesn’t work, you may need to factory reset (see instructions below).
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How do I factory reset my Fire TV?
From Settings: Go to Settings > My Fire TV > Reset to Factory Defaults.
Using the Remote: Press and hold Back and Right on the navigation circle simultaneously for 10 seconds. Follow on-screen prompts. -
How do I install apps?
Navigate to the “Find” section on the home screen and select “Search.” Type the name of the app you want to install. Select the app from the search results and click “Get” to download and install.
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How do I update my Fire TV software?
Go to Settings > My Fire TV > About > Check for System Update. Your Fire TV will automatically download and install any available updates.
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My Fire TV won’t connect to Wi-Fi.
First, ensure your Wi-Fi router is working correctly. Then, on your Fire TV, go to Settings > Network. Select your Wi-Fi network and enter the password. If it still fails, try restarting your router and Fire TV.
This is just a starting point. For more detailed information, visit the Amazon Fire TV help pages online.
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