Having trouble connecting your TV Connector? This simple guide addresses some common questions and issues to get you up and running quickly. We hope this helps!
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What is the TV Connector used for?
The TV Connector streams audio directly from your television or other audio source to your compatible hearing aids. This provides clear and comfortable listening without disturbing others.
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How do I connect the TV Connector to my TV?
Connect the TV Connector to your television using either the optical (Toslink) cable, RCA (red and white) cables, or a 3.5mm headphone jack. The optimal connection depends on your TV’s available outputs. Consult your TV’s manual for assistance identifying the correct ports.
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How do I pair my hearing aids to the TV Connector?
Refer to your hearing aid manufacturer’s instructions for specific pairing steps. Generally, you’ll need to press a pairing button on the TV Connector and then initiate pairing mode on your hearing aids. A successful pairing will usually be indicated by a tone or light on both devices.
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Why isn’t the audio streaming to my hearing aids?
Several factors could cause this. First, ensure the TV Connector is powered on and correctly connected to your TV. Second, verify that your hearing aids are paired with the connector and set to the correct program (often a “TV” or “Streaming” program). Check the TV’s audio output settings to ensure the correct output is selected and the volume is at an audible level. Finally, ensure the TV Connector is within range of your hearing aids.
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The audio is distorted or cutting out. What can I do?
Try adjusting the audio output level on your TV. Excessive volume can cause distortion. Also, ensure there are no obstructions between the TV Connector and your hearing aids. If you’re using the optical cable, ensure it’s securely connected at both ends. If problems persist, try a different audio connection (e.g., RCA instead of optical).
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Where can I find the complete TV Connector manual?
The complete manual is usually available on the hearing aid manufacturer’s website or can be provided by your hearing healthcare professional. Search online using your hearing aid brand and model number along with “TV Connector manual”.
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User Manual AMERRY Smart TV Connector (English – 29 Pages)
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